Did you know that the most effective learning doesn’t happen in classrooms? Studies show that 70% of what we learn comes from hands-on experience, 20% from mentorship and coaching, and only 10% from formal education. This powerful mix—known as the 70-20-10 learning model—challenges traditional training methods and unlocks real-world success. By blending experiential learning with structured guidance, this model ensures
Imagine a workforce that’s always up to speed, confident in their roles, and ready to deliver exceptional service—no matter the industry. In fast-paced environments like healthcare, retail, and manufacturing, frontline employees are the backbone of daily operations. But without the right training, they can struggle to meet customer demands, maintain compliance, or adapt to new processes. That’s where a Frontline
Ever felt like classroom learning doesn’t fully prepare you for the real world? That’s where on-the-job training (OJT) steps in. Instead of just memorizing concepts, employees actively develop skills while performing real tasks in a work environment. This hands-on approach bridges the gap between theory and practice, building confidence, competence, and adaptability. For organizations, OJT isn’t just about training—it’s about
Closed-loop communication (CLC) ensures messages are clearly understood and accurately conveyed. This simple yet effective process creates a feedback loop where the sender delivers a message, the receiver repeats it back to confirm understanding, and the sender verifies its accuracy. This structured approach minimizes the risk of miscommunication, making it invaluable in high-stakes environments where clarity is essential. There is
Studies show that only 35% of frontline employees feel heard, despite 65% of frontline leaders believing they have successful communication techniques, revealing the underlying nature of the frontline disconnection. Similarly, a majority of survey participants (84%) concur that frontline healthcare professionals who have access to apps and collaborative tools will improve the quality of patient care. With a dire requirement for
Picture this: It’s 2025. Your workforce is more dispersed, diverse, and digitally connected than ever. Employees expect instant access to information, communication tailored to their needs, and a real say in shaping company culture—especially those without a dedicated desk. The numbers paint a stark reality: 84% of frontline workers feel disconnected from corporate HQ, and 76% don’t see a clear
