Last updated on December 7, 2023 at 11:45 am
Whether you are a retail company, a restaurant or hotel group, or a casino, all hospitality companies struggle with the same thing: retention. Because this industry can be a revolving door of talent, our app has been a great tool for companies looking to improve employee engagement, culture, training, and transparency.
Engage Diverse Teams
Your teams are diverse. Target and personalize messages to engage your workers—all on the same, easy-to-use platform.
Reach All Your Shifts
Hospitality is a 24/7 business. Schedule messages to reach workers at the right time for maximum engagement and compliance.
Elevate Customer Service
When companies focus on EX, customer experience (CX) improves too. Provide better access to training and resources to exceed customer service standards.
The Power of Communication in Hospitality
With so much opportunity, companies have to rise to the challenge and support their frontline teams.
Engagement starts in the recruiting and onboarding process and can be impacted by how well you communicate during this critical phase.
Technology has to improve to streamline operations and help employees keep up with the rate of change in the industry.
Retention is critical when staffing is a constant challenge. Retain hospitality staff by focusing on providing flexibility, benefits, and streamlined communications.
“We have employees who don’t take their computers home or have work email on their phones. This helps them stay connected no matter where they are.”
“Our employees appreciate an app that keeps them up-to-date. theEMPLOYEEapp has exceptional service and provide quick responses.”
“The app keeps our team members connected. A lot of our team members use shared workstations, this allows them to have access on their own devices.”