Up to 80% of the global workforce are frontline workers, making them an integral part of any organization. They interact directly with customers and drive operational success through better communication. But did you know that only 21% of these employees feel engaged at work? This alarming data needs immediate focus, and this is where effective leadership comes in. We know that leaders
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Change is a constant in today’s business world, and frontline employees—the backbone of any organization—experience it firsthand. A recent study reveals a critical gap: 15% of frontline workers are stressed by the constant churn of change. This highlights the importance of understanding how frontline employees can actively drive the change management process. Unfortunately, conventional change management approaches often overlook the invaluable contributions of frontline staff. These people
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This tool will change how you forecast channel adoption.
