Surprising Results from the 2017 Gallup Employee Engagement Report - theEMPLOYEEapp

Surprising Results from the 2017 Gallup Employee Engagement Report

Last updated on November 16, 2022 at 03:52 pm

In 2017, Gallup released their State of the American Workplace report. This report focused on trends in employee engagement and the impacts this has on businesses. Gallup found only 33% of employees are engaged in the US. While the world’s top companies for engagement more than double this with 70% engaged employees. In this blog, we share that not much has changed regarding employee engagement scores—and that’s still true today.

The latest report by Gallup on employee engagement in the workplace is out. What’s interesting about the 2017 State of the American Workplace report compared to previous years is that it’s not really interesting. Why? Because not much has changed over the past several years.

It’s a sad fact but the majority of employees are not engaged and haven’t been for a long time. In 2016, only 33% of employees in the United States were engaged. And employee engagement as a whole increased by only 3% from 2012-2016. These findings underscore the impact that employee engagement has when it comes to the overall success of US companies.

In fact, in the first iteration of the Gallup Employee Engagement Report, they found that disengaged employees cost between $450 – $550 billion each year.

How To Change Employee Engagement to Impact The Gallup Report

As communications and HR professionals, we understand the impact that effective company comms can have on employee engagement. However, while most companies pay lip service to its importance, few have implemented strategies to address these challenges head-on.

At theEMPLOYEEapp, we have worked with companies who are taking steps to save money and improve morale by using technology to better engage with their workforces. Many are starting to realize and pioneer the use of mobile technology as a way to communicate and engage a disparate workforce.


Gallup’s research compared companies from the highest and lowest quartiles of engagement levels. A key difference that Gallup found between segments was the effective use of communications strategies implemented by the top companies. The study showed that the companies with high engagement see:

  • 17% higher productivity
  • 20% higher sales
  • 21% higher profitability

For a company with operations around the world or in more than one location in the U.S., communicating with employees can be viewed as a daunting task. However, this doesn’t have to be the case.

With the use of mobile tech, it has never been easier to communicate simultaneously and instantaneously while increasing employee engagement. Hopefully, 2017 will be the year that more companies recognize the opportunity that exists to connect, communicate with, and engage with their employees. And the results of future Gallup reports will become something more than just a repeat of years past.

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