Deskless or frontline employees constitute a significant segment of the global workforce, yet they grapple with various challenges in their daily routines. Issues such as difficulty in reaching managers during emergencies, a lack of a sense of belonging, restricted access to technology, and limited training opportunities contribute to disengagement and demotivation, often resulting in high turnover rates. To counteract these
The significance of deskless workers has significantly grown in recent years, extending beyond traditional office setups into sectors such as retail, healthcare, construction, and field services, ultimately enhancing overall productivity. However, empowering deskless workers goes beyond mere managerial duties; it is a strategic imperative for organizational competitiveness. Enabling seamless communication and streamlined workflows is essential, and leadership and management roles
