Business success has traditionally depended heavily on your capacity to maintain an engaged and happy staff or high employee retention. A company’s ability to retain and engage its workforce is recognized as a critical component of its success by 60% of CEOs. High turnover is expensive, involving costs associated with recruitment, onboarding, and lost productivity during the transition period. The Work Institute
A PwC study found that in the last 6 months, 36% of manufacturers experienced 10% attrition rates among frontline employees. Similarly, a McKinsey study found that at least 50% of frontline retail workers are planning to quit their current jobs and look for better experiences. These statistics highlight one of the biggest issues faced by frontline businesses. Businesses that need frontline employees tend to
