Last updated on September 5, 2023 at 02:11 pm
Improving deskless worker communication is something that many companies still struggle with. These employees do not sit behind a desk and often can’t access traditional communication channels. Yet reaching this group of employees has never been more important for a company’s success.
What is a Deskless Worker?
80% of the global workforce is made up of deskless workers. Deskless workers are employees who do not sit behind a desk for their job.
Often, these employees are part-time and hourly, don’t have a company email address, and certainly don’t have easy access to their company’s Intranet. They’re healthcare professionals, assembly line workers, hotel staff, miners, truck drivers, restaurant servers, and cashiers.
Challenges of Communicating With Deskless Workers
As a result of deskless employees not sitting at a desk or using a computer for their work, they often do not receive equitable internal communication and support.
This population is often left to fend for themselves and rely heavily on their frontline manager, without communication or engagement from the companies they work for. And they are burning out, quitting in record numbers, and demanding change.
Our primer on communicating with deskless workers covers on these comms challenges in depth and reviews ways that we can alter our internal communications strategies to more effectively reach this critical audience.
What Our Deskless Worker Communication Primer Contains:
- Case studies of how companies in the United States are working to better communicate with their deskless employees. As well as their best practices and tips for improved internal communication and employee engagement.
- Research on how the 2.7 billion deskless workers, including manufacturing line employees or truck drivers, feel about the current state of internal comms.
- Recent articles on the importance of engaging frontline teams.
- Information on improving the overall employee experience for deskless workers.
