Last updated on February 8, 2023 at 10:25 pm
Improving deskless worker communication is something that many companies still struggle with. These employees do not sit behind a desk and often can’t access traditional communication channels. Yet reaching this group of employees has never been more important for a company’s success.
Who Are Deskless Workers?
80% of the global workforce is made up of deskless workers: those who are part-time and hourly, don’t have a company email address, and certainly don’t have easy access to their company’s Intranet. They are the healthcare professionals, assembly line workers, hotel staff, miners, truck drivers, restaurant servers, and cashiers.
As a result, this huge population is often left to fend for themselves and rely heavily on their frontline manager, without communication or engagement from the companies they work for. And they are burning out, quitting in record numbers, and demanding change.
What Our Deskless Worker Communication Primer Contains:
- Case studies of how companies in the U.S. are working to better communicate with their deskless employees. As well as their best practices and tips for improved internal communication and employee engagement.
- Research on how the 2.7 billion deskless workers, including manufacturing line employees or truck drivers, feel about the current state of internal comms.
- Recent articles on the importance of engaging frontline teams.