Welcome to theEMPLOYEEapp’s must-read guide for organizations committed to retaining and uplifting their frontline workforce. In a world where 54% of employees leave because they don’t feel valued, the message is clear: recognition isn’t optional—it’s mission-critical.

Frontline employees are the heart of your operations. Yet too often, they feel invisible—cut off from leadership, overlooked for praise, and left behind in outdated recognition programs. This guide explores the real reasons behind high frontline turnover and outlines practical, scalable strategies for using recognition to reverse the trend.

What’s inside the guide:

WHY FRONTLINE EMPLOYEES ARE QUITTING

Go beyond the paycheck. Learn why feelings of invisibility, burnout, and lack of appreciation are driving record turnover across frontline industries.

THE POWER OF RECOGNITION

Explore the data-backed impact of meaningful recognition on engagement, retention, and culture—and why it remains one of the most cost-effective strategies for HR and operations leaders.

CHALLENGES TO RECOGNIZING FRONTLINE WORKERS

Understand the unique roadblocks—from limited communication channels to manager discomfort—and what’s needed to close the recognition gap.

STRATEGIES THAT ACTUALLY WORK

From weekly shoutouts to leadership videos and peer-to-peer praise, get proven tactics that create consistent, authentic, and high-impact recognition moments.

RECOGNITION IDEAS TO TRY NOW

Spark ideas for your own recognition programs with real-world examples—from new hire spotlights to quarterly value awards and anonymous compliments walls.

TOOLS TO SCALE YOUR IMPACT

Discover how mobile-first platforms, gifting tools, and digital communication apps are transforming recognition for deskless teams.