Keeping Teams Connected in 2025: Must-Have Internal Communication Tools

Implementing an effective internal communication strategy is essential for any organization. Choosing the right internal communication tools can help your organization and team remain in sync and deliver better business outcomes.

Data suggests that 80% of employees want their organizational leaders to share more information about company performance as part of internal communication and remain updated on the latest happenings within the organization. Another recent poll showed that 86% of employees believe ineffective communication is the underlying reason for workplace failures.

With the best internal communication tool or software for business, you can ensure a seamless and efficient flow of information internally within the organization. The State of Business Communication study conducted in 2023 also shows that 72% of business leaders believe that effective internal communication in the workplace has increased their team’s productivity.

To this end, this post will explore more about internal communication tools, their types, and some of the best tools you can use to keep your teamwork achieve the desired goals in 2025.

What are Internal Communication Tools?

Internal communication tools refer to any software or platforms that organizations use to help their employees communicate with each other. This communication can be about getting work done, staying on the same page, sharing ideas, collaborating, or just chatting.

Top internal communication tools are an integral part of employee engagement. Some of the most commonly used tools for successful internal communication in an organizational setup include Slack, Microsoft Teams, Asana, and Google Chat.

Here are some of the advantages of using the top internal communication tools:

• The best tools for internal communication allow both virtual and hybrid workspaces to work seamlessly.
• With top internal communication tools, you can ensure a streamlined flow of work between different departments.
• Helps increase productivity and leads to data-driven decision-making.

Types of Internal Communication Tools

To take complete advantage of different internal communication ideas and tools, develop an effective communication plan. It is best to  use a mix of tools that come under the below common internal communication platform categories:

1. Instant Messaging Tools

These tools enable real-time communication among an organization’s employees. They are excellent for quick internal communication, reducing delays, and enhancing team collaboration in remote or hybrid work settings.

Examples: Slack, Microsoft Teams

2. Email Communication Tools

The main purpose of email communication tools is to create, send, and track internal emails to employees. These tools complement platforms like Gmail and Outlook and offer excellent tracking and reporting benefits to help you gain deeper, data-driven insights.

Examples: Internal email builders and other automation platforms with analytics.

3. Video Conferencing Tools

Video conferencing is among the most essential internal communication tools in today’s business landscape. It offers a great option for sharing quick updates on projects, solving business issues, and introducing new clients to the team.

Example: Zoom, Google Meet

4. Intranet or Employee Portal Tools

Intranets and similar employee portal tools serve as centralized software platforms for every type of internal communication, including sharing information, documents, news, and other resources.

Examples: Intranet software and other employee self-service portals.

5. Team Collaboration Tools

Team collaboration tools are best when more than one employee is needed to work on a single project. The more people working in a team, the more communication, sharing of ideas, contributing to the various stages of the project, and closing it without a glitch is required. Collaboration tools help facilitate this requirement efficiently and smoothly.

Example: Slack

6. Employee Surveys

Employee surveys are excellent internal communication tools that help gather feedback from employees on different aspects of the organization, such as job satisfaction, workplace culture, and overall employee experience and engagement. Apart from offering better insights into employee opinions and sentiments, employee surveys also help identify various areas for improvement and employee satisfaction.

Example: Google Forms, SurveyMonkey, Type Forms

7. Feedback Apps

Feedback apps are internal communication tools that enable employees to offer feedback, suggestions, and opinions on different aspects of the organization. They thus promote a culture of higher transparency and continuous improvement.

Example: 15Five and TINYpulse

8. Job Boards

A job board is software or an app specifically designed to facilitate better internal communication within an organization. Here, users can access various job openings, different career opportunities, internal communication podcasts, new roles, and so on within the company.

Examples: BambooHR, Jira Align.

9. Internal Newsletters

Internal newsletters are digital documents that organizations can share with employees. They can highlight everything from the latest news to other important content.

The key highlight of this article is that internal newsletters allow communication teams to incorporate various updates, making them one of the most commonly used tools for internal communications in any organization.

Example: Monthly or weekly employee newsletter

10. Project Management Tools

Project management tools are excellent for internal communication and building a bridge of contacts between employees. These tools offer several advantages, including keeping track of projects, deadlines, and other information.

Further, you can also use project management tools to send reminders, track working time on a specific task, upload important media, and more.

Example: Gantt charts, Kanban boards

Top Tools for Internal Communication in 2025

Now that we know about different types of internal communication tools let’s run down the best ones in different categories for 2025. These will help you bridge the gap between employers and employees and boost productivity manifolds.

1. Microsoft Teams

A powerful collaboration and communication platform, Teams integrates seamlessly with Microsoft 365 and is primarily designed for businesses to connect through chat, file sharing, video calls, and collaborative workspaces.

It is an ideal internal communication tool for companies already using Microsoft 365 and looking for a powerful instant messaging platform.

Key Features

• Chat, video conferencing features
• Option for file storage, integration with Office apps (Word, Excel, PowerPoint)
• Easy integration with Microsoft Office and SharePoint
• Ideal for companies with existing Microsoft ecosystems
• Various collaborative tools for meetings

2. Intranet

One of the most important pieces of internal communications software, the intranet, is used for knowledge sharing among large groups of employees.

A business can use an intranet for internal communication in several ways, such as sharing relevant documents, emails, articles, charts, etc.

Key Features

• Helps connect employees from multiple locations.
• Allows virtual employees and offices to stay up to date on company news and events.
• SharePoint by Microsoft is one of the best intranet software solutions available. It offers a comprehensive and versatile platform for organizations and industries of varied sizes.

3. Slack

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Slack is a popular instant messaging tool that allows teams to communicate with each other in real-time. Its intuitive interface highlights chats and lets you seamlessly organize conversations into Slack Channels, which can then be assigned to specific topics, projects, or departments.

The fact that over 80% of the Fortune 100 use Slack Connect to work with partners is a rising internal communication trend and speaks volumes for itself.

Key Features

• Offers several Slack channels for seamless communication and direct messaging
• Easy integration with a massive number of apps, including Zoom, Google Drive, and Jira.
• Features an intuitive, user-friendly interface with customizable notifications which makes it quite popular for teams looking for quick communications.
• Allows you to organize conversations into channels based on different topics, teams, projects, or departments, enabling employees to stay connected and improve communication for modern business success.

4. Zoom

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Zoom is one of the best internal communication tools for video conferencing. It is known for its user-friendly interface, reliable performance, and robust features.

The key highlight of Zoom is the seamless video conferencing experience it offers, which allows teams to connect and collaborate effectively regardless of their geographical location.

Key Features

• High-quality video and audio capabilities for clear and stable communication during virtual meetings
• Supports large participant numbers, making it suitable for both small team collaborations and large-scale webinars or conferences.
• Highly scalable and offers easy expansion with the evolving needs of your team and communication needs

5. Google Drive

Google Drive is the best internal communication tool for file sharing and document management systems available. It offers users a powerful cloud-based platform to store, share, and collaborate on everything from documents, presentations, spreadsheets, and more.

Key Features

• Integrates seamlessly with other Google Workspace applications, such as Sheets, Docs, and Slides
• Allows users to create, edit easily, and co-author files in real-time.
• Features powerful sharing settings, so users can control access to documents and collaborate with their team members both within and outside their organization.

6. Asana

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Asana is a brilliant internal communication tool designed to help teams plan, organize, and track their work collaboratively. Its key highlights are its capabilities for managing projects and improving overall workflow transparency.

Key Features

• An ideal tool for teams looking for an organized and transparent way to manage projects and keep everyone aligned on goals and deadlines.
• Enables easy communication centered around specific tasks or projects, keeping discussions focused and reducing the need for emails.
• Boasts efficient features such as task assignments, project tracking, timeline views, and easy integration with other tools like Slack and Google Drive.

7. Microsoft Outlook

Microsoft Outlook is considered one of the best email clients available. Offering an intuitive and feature-rich interface, it is among the popular choices for personal and business communication within internal teams.

Key Features

• The tool offers seamless integration with other Microsoft Office applications
• Allow users to efficiently manage their emails, contacts, calendars, and tasks all in one place.
• Boasts of advanced filtering and folder management to help you enhance productivity and make it easier to manage large volumes of emails.

To Conclude

Today, there is no denying the fact that effective internal communication can help most businesses succeed. Apart from aligning and enhancing productivity, it builds a sense of unity within a business and organization.

When everyone in the organization is aligned on the same objectives, teams work much more efficiently toward shared goals. Without proper software and tools, even the best-designed internal communication strategy can fail, leaving teams disconnected and organizational goals unmet.

TheEMPLOYEEapp is an excellent solution to help you solve the problem of communicating with and seamlessly engaging the hybrid, remote, and deskless workforce. Our all-in-one app for employees, company intranet, and unlimited employee texting solution offer your employees fast and easy access to the information, documents, and necessary tools they need to succeed.

Contact us today to request a demo of theEMPLOYEEapp!

FAQs

1. Which are the main internal communication tools?

Some of the top internal company communication tools used in organizations include the intranet, emails, employee surveys, social media, and team collaboration apps.

2. What is the difference between the internal and external communication tools?

Internal communication tools include software or platforms for team collaboration, such as Microsoft Teams, Slack, and Email. External tools include CRM software, social media platforms, and other video conferencing apps.

3. What is the most commonly used internal communication tool?

In general, email is one of the most commonly used communication tools within an organization. It allows for file sharing, formal documentation, and communication with clients and superiors.

4. How to choose an internal communication tool for my company?

Consider various factors such as your company’s size, budget, goals, and integration capabilities. Understand how you want the tool to enhance communication within your company and what aspects you want it to address.