Did you know that 80% of the global workforce is frontline employees? Though these workers are the pillars of many companies, they contend with specific issues in their jobs daily. As an internal communications manager or HR leader, you’re tasked with bridging the gap between these essential workers and your organization’s goals. The frontline employee journey directly influences the organization’s effectiveness and customer satisfaction. However, as many as 58% of frontline employees expect job stress to increase in
