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Importance of Frontline Digital Inclusion Archives - theEMPLOYEEapp

Tag: Importance of Frontline Digital Inclusion

21
May

What is Frontline Digital Inclusion and Why is it Essential?

Frontline workers who interact with customers directly and engage with products physically proved their resilience and significance during the COVID-19 pandemic. These workers form 80% of the global workforce and are employed in almost every industry. Despite their critical role, organizations often don’t include them when making technological innovation decisions.  Discussions about workplace digitization include infrastructure changes, cloud deployment, and

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