Why is it important to address bias? Archives - theEMPLOYEEapp

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Understanding and Addressing Biases in Frontline Teams

In today’s rapidly changing world, it is more important than ever to have diverse and inclusive frontline teams. These are the individuals who interact directly with customers, clients, and community members on a daily basis. However, despite the importance of having a diverse team, biases can often sneak their way into decision making and interactions within these teams. Biases can

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