Last updated on October 25, 2022 at 09:36 pm
In 2016, NFI had a significant communications challenge. With over 300 facilities across North America, 67% of employees were deskless; driving trucks and operating warehouses. These workers had no access to a computer and no company email. NFI knew they weren’t reaching or engaging all their teams. They needed a better way to share the information employees both wanted and needed.
Their Director of Communications, JeanMarie Decker explained, “Our employees asked for more communications, but we didn’t want to just send them updates that they would never see. We wanted to send them meaningful content that they could engage with right at their fingertips through their mobile device.”