Employee Communication: Fostering Recruitment & Retention

How Employee Comms Can Influence Recruitment and Retention?

How Employee Comms Can Influence Recruitment and Retention?

Last updated on June 24, 2024 at 06:21 am



The specter of rising employee turnover looms large. A recent study reveals a concerning statistic: about 33% of U.S. hiring managers anticipate increased attrition in 2024. This translates to significant financial repercussions and strains on remaining employees. 

However, the root cause extends beyond traditional factors like compensation and workload. A surprising culprit emerges: ineffective communication during recruitment.

Nearly 35% of job seekers report unresponsive employers and hiring managers as a major source of frustration in their job search. This presents a strategic opportunity for effective human resource management in which organizations can capitalize on strong employee communication to attract and retain top talent.

In this light, the article delves into the role of employer branding and employee communication in recruitment and retention. The sections below cover strategies and metrics to optimize these crucial aspects.

How to Build a Strong Employer Brand Through Communication?


A strong employer brand attracts ideal candidates who share your values, fostering loyalty and setting you apart from competitors. Studies show companies with strong employer brands see an up to 50% increase in qualified applicants.

The key to a successful employer brand lies in clear communication. By openly sharing your company culture and values during recruitment, you create a positive candidate experience and establish yourself as an attractive employer brand.

A strong employer brand can also be a powerful tool for retention, with studies suggesting reductions in turnover rates as high as 28%. Open communication with your workforce builds trust and fosters a positive work environment, leading to higher satisfaction and lower turnover.

Here are some useful tactics for employee communication in recruitment that encourage employer branding:

1. Targeted Communication Channels

Craft a compelling website showcasing your EVP and culture. Leverage LinkedIn to share employee stories and your work environment. Engage potential recruits at industry events and utilize targeted online ads to highlight your unique value proposition. This targeted approach attracts the best candidates.

2. Building Trust and Engagement

Cultivate trust with a two-way communication approach. Actively engage in social media conversations, address feedback received on job boards and during interviews, and promote authentic employee stories and testimonials. 

This transparency showcases your company culture, commitment to employee well-being, and overall employer brand – all factors that attract top talent.

3. Aligning Internal and External Communication

Your organization attracts top talent by presenting a cohesive employer brand experience. Internal communication ensures employees understand and embody the company’s values and culture. 

Empowered employees then organically become brand ambassadors, authentically amplifying your employer’s brand message to the external world. This fosters a virtuous cycle, attracting high-caliber candidates who resonate with your company’s genuine culture. 

How Does Communication Help in the Recruitment Process?

Recruiting qualified talent remains a top challenge for many organizations. Studies show that 75% of U.S. companies report difficulty filling open positions despite high hiring expectations.

These statistics highlight the crucial role of effective employee communication in recruitment. Effective communication connects employers with potential employees and fosters a more streamlined and successful hiring process.

Specifically, the more effectively you communicate your company’s values and work environment, the more you can attract qualified individuals, ultimately abridging the hiring process.


1. Using Employee Comm for Attracting Top Talent

Here are some recruitment communication best practices for attracting top talent:

Use Clear Job Descriptions:

For effective recruitment communication, prioritize clear and comprehensive job descriptions. Include details like required skills, key responsibilities, and application instructions across all platforms – job boards, email newsletters, and social media.

This transparency attracts qualified candidates with a genuine interest in the role, simplifying the entire recruitment process for both employer and applicant.

Be Responsive:

Demonstrating respect for candidate time is paramount. Promptly acknowledge inquiries, even if a hiring decision has not been made. This fosters goodwill and strengthens your employer brand.

For global organizations, localize communication strategies by utilizing relevant phone numbers and operating hours in targeted time zones. This commitment to inclusivity and global awareness extends a positive employer brand message to a wider talent pool. 

Present Employee Testimonials:

Empower your employer brand with employee advocacy. Use pre-recruitment video testimonials and blog posts featuring employee experiences to build trust and authentically showcase your company culture.

Encourage unmonitored interaction between candidates and current staff during interviews. This will foster a realistic view of your work environment and boost offer acceptance rates. 

2. Using Employee Comm for Engaging Candidates

Here are some recruitment communication best practices for engaging top talent:

Embrace Transparency:

Foster an authentic employer brand by transparently showcasing your unique company culture. Utilize video testimonials and a strong social media presence, and encourage honest reviews on platforms like Glassdoor to attract talent who align with your company values.

Employ a Simple, Easy Application Process:

Minimize friction in your candidate journey. Offer clear instructions, user-friendly application forms, and dedicated support to ensure a smooth experience. 

Eliminate redundant data entry and explore AI solutions for automation and communication. This stimulates a positive candidate experience, attracting top talent who value efficiency.

Give Post-Interview Feedback:

Cultivate a positive candidate experience beyond the final decision. Providing constructive post-interview feedback, regardless of the outcome, reflects transparency and respect for each applicant’s time and effort. This nurtures professional growth for candidates and reinforces your company’s reputation for development and maintaining high ethical standards.

How Does Employee Communication Affect Retention?


Reducing employee turnover is a critical financial imperative for organizations. Replacing departing employees can cost up to one-third of their annual salary, not to mention the additional burden of lost productivity during training and onboarding.

Research consistently identifies a lack of employee engagement as a key driver for employee turnover. Disengaged employees feel less invested in their work and the organization, making them more likely to pursue external opportunities. 

Fostering a culture of clear and consistent internal employee communication is paramount to addressing this challenge. Below are some strategies for encouraging employee communication in retention.

1. Onboarding and Integration

Implement a well-structured onboarding program to foster employee retention, engagement, and productivity. Pre-boarding materials and resource access create a smooth transition, while comprehensive onboarding deepens the understanding of company culture, values, and expectations.

Furthermore, team integration and open communication cultivate a sense of belonging and support. Ultimately, continued support empowers new hires for success, maximizing return on investment.

2. Employee Engagement

Foster an engaging work environment through a commitment to transparent communication. Deliver Regular company updates and organize town hall meetings to keep employees informed about organizational goals, progress, and upcoming initiatives.

 Bolster this transparency further through open communication channels, empowering employees to provide valuable feedback and suggestions through surveys, suggestion boxes, or anonymous reporting tools.

To further fuel engagement and retention, publicly acknowledge employees’ achievements through internal communication channels, such as company newsletters, social media platforms, or internal recognition boards.

3. Development and Growth Opportunities

Transparent career advancement paths empower employees to map their professional journeys. 

Invest in their success through a comprehensive suite of internal training programs encompassing technical skills, leadership development, and effective communication. Use success stories to celebrate employee accomplishments and reinforce the organization’s commitment to fostering a skilled and engaged workforce.

4. Making Employee Comms a Two-Way Street

Effective employee communication has shifted from top-down directives to open dialogue. So, leverage social media-inspired internal platforms to stimulate collaboration and discussion through regular updates.

Replace outdated intranets with user-friendly hubs that centralize information and facilitate effective organizational connection. This two-way communication fosters a sense of community even with geographically dispersed teams, ultimately strengthening collaboration and increasing the retention rate.

How to Measure the Success of Employee Comms?


Neglecting to measure employee communication effectiveness creates a critical blind spot, hindering efforts to optimize engagement and performance.

Initial surveys establish a foundation for ongoing evaluation. Data analysis empowers targeted adjustments to communication strategies, ensuring messages resonate with employees. This fosters a more engaged workforce and facilitates efficient resource allocation.

Besides, measurement demonstrates a commitment to continuous improvement and leadership accountability for clear communication. Below are some metrics that your organization can use to identify the effectiveness of their employee communication strategies.

1. Employee Engagement Score

The employee engagement score is a quantitative measure of emotional investment and motivation, offering a strategic window into workforce sentiment. Derived from surveys assessing job satisfaction, growth opportunities, and workload, it provides valuable insights into company culture and overall organizational health.

High scores correlate with positive outcomes, such as reduced turnover, increased productivity, and collaboration. Conversely, low scores signal potential issues like low morale and disengagement, warranting targeted interventions.

2. Employee Retention Rate

The employee retention rate serves as a cornerstone metric for assessing talent management effectiveness. Calculated as the percentage of employees remaining after a specific period, it reflects the success of HR initiatives in areas like development and engagement.

This metric directly impacts factors such as productivity and cost control. Combined with the employee turnover rate, the retention rate offers a comprehensive perspective on workforce health. 

3. Employee Turnover Rate

Voluntary turnover focuses on staff departures initiated by the employee. Calculated as the proportion of voluntary exits to average headcount, this metric potentially reveals underlying issues with satisfaction or engagement. 

A high rate translates into significant financial burdens associated with recruitment, onboarding, and potential operational disruptions. Effective management of voluntary turnover becomes a strategic mandate for HR and leadership, ultimately minimizing disruption and optimizing talent retention.

4. Employee Net Promoter Score

The Employee Net Promoter Score (eNPS) is a key metric for gauging employee loyalty. It asks employees how likely they are to recommend the company as a workplace (0-10 scale).

This readily obtainable metric offers a valuable data point in assessing overall employee engagement, potentially impacting factors such as performance, retention, and organizational success.

In Summary

In the fiercely competitive talent landscape, fostering a robust employer brand is paramount to attracting and retaining high-caliber employees. Transparency serves as the cornerstone of this endeavor.

By openly communicating your company’s values and culture, you build trust with potential hires. Engaging employees in the process imbues your brand with authenticity and creates a positive candidate experience, attracting top talent while minimizing costly turnover.

Furthermore, strategically leveraging technology can significantly enhance communication efforts. The EMPLOYEE app can streamline information flow, fostering a well-informed workforce. 

Conclusively, by prioritizing clear communication, strengthening your employer brand, and cultivating a culture of engagement, you will equip your organization with the necessary tools to build a thriving workforce and emerge victorious in the war for talent. 

So what are you waiting for? Request a demo today! 

Frequently Asked Questions

Q. How does employee communication affect recruitment and retention?

A. Effective employee communication strengthens employer branding during recruitment, attracting top talent. It also fosters engagement and reduces turnover, resulting in a more productive and loyal workforce.

Q. What are the common types of recruiting challenges that organizations face?

A. The common recruitment challenges are:

  1. Expedited Hiring
  2. Cost-Effective Recruitment
  3. Data-Driven Approach
  4. Employer Brand Enhancement
  5. Diverse Talent Acquisition

Q. What is the difference between a talent discussion and an annual review?

Performance reviews play a crucial role in identifying high-potential employees. Following a stellar annual review, a talent discussion becomes a strategic tool. It provides a structured framework for these employees to gain exposure and opportunities that cultivate their potential and further their career paths within the organization.

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