Frontline workers who interact with customers directly and engage with products physically proved their resilience and significance during the COVID-19 pandemic. These workers form 80% of the global workforce and are employed in almost every industry. Despite their critical role, organizations often don’t include them when making technological innovation decisions. Discussions about workplace digitization include infrastructure changes, cloud deployment, and
Effective communication is essential for the success of any organization, and companies are constantly seeking out effective channels to enhance it. Email has been one such means of communication used traditionally for communication within organizations. When it comes to internal communication, i.e., between the organization and different departments or employees, nothing is as effective as an internal email. Further, in
Internal communication podcasts can be used as a modern and engaging medium to resolve traditional communication challenges. The best internal communications podcasts of 2024 are paving the way for enhancing communication and collaboration within organizations. Acknowledging the importance of internal communication (IC) in boosting employee engagement and productivity within the organization, podcasts serve as a practical and easily accessible method
Receiving an email alert about a company update often leads to it being swiftly buried among countless digital distractions, unnoticed, and lost in the vast sea of information. Unfortunately, this scenario is widely seen in many companies, as internal communication struggles to get employees involved. To address this problem, companies need to focus on clear, concise, and engaging communication that
Did you know that disengaged employees cost companies a staggering $3,412 per person annually? According to a Gallup survey, only 13% of employees globally feel engaged in their jobs, highlighting a pressing need for innovative approaches to enhance interaction within organizations. Traditional internal communication methods often face significant challenges. They typically involve a one-way information flow, where information is disseminated
Imposter syndrome, also known as the feeling of not belonging or being a fraud in your own job or profession, is a common experience for many people working in various fields. However, it can be particularly challenging for internal communication specialists, whose role requires them to effectively communicate with and influence diverse groups of individuals within an organization. As someone
