As businesses continue to evolve in today’s fast-paced digital world, the way we work has drastically changed. With the rise of technology and remote work, more and more employees are no longer bound to their desks, but rather working in various locations such as on the go or within a specific project. These “deskless workers” may include field technicians, sales
As businesses continue to expand, the traditional office setting has become a thing of the past. More and more companies are now utilizing deskless employees such as remote workers, contractors, field technicians, and retail staff to carry out their daily operations. While this flexible work arrangement may seem appealing for both employers and employees, it also presents unique challenges when
As technology continues to advance, communication extends beyond a single channel. Organizations need a multichannel communication strategy to effectively communicate with their audience on multiple channels. This strategy enhances internal communication, engagement, and success. However, implementing a multichannel comms strategy is challenging, requiring coordination across channels, consistent messaging, and adaptation to diverse audience preferences. By automating activities, analyzing data to
The world is changing rapidly, and so is the way we work. With advancements in technology and a global shift towards remote work, traditional office-based jobs are no longer the only option. As more companies embrace flexibility in their working arrangements, deskless employees (those who do not have a fixed desk/workspace) are also reaping the benefits. From field workers to
In today’s digital age, remote work has become increasingly common and necessary. While this setup offers flexibility and convenience, it also poses challenges in communication and collaboration for deskless employees who are not physically present in a traditional office setting. In the current global crisis where many companies have shifted to remote work as a safety precaution, there is an
The business landscape is experiencing rapid transformation, fueled by significant technological advancements and digitization. Consequently, organizations face the imperative of effectively supporting and training their frontline employees. These employees must possess the requisite skills and knowledge to handle customer service inquiries and complaints adeptly while maintaining productivity in the workplace. Regular training is vital for frontline staff; however, due to